FAQs

Frequently Asked Questions


  • Benefit Enrollment FAQs

  • When is the 2027 annual benefit enrollment?
    • You must enroll online through the TBX/Selerix Enrollment Site, beginning October 19th, 2026 through November 3rd, 2026
  • Must I participate in the enrollment for 2027?
    • Yes, all benefit-eligible employees are required to participate in the annual enrollment due to the following:
      • If you do not participate, you will not have benefits in 2027.
      • This is your once-a-year opportunity to review your current elections, explore different options, and make the right benefit choices for you and your family for the upcoming year!
  • Where do I access the TBX/Selerix Enrollment Site?
  • When will I receive my 2027 Benefits Enrollment Guide?
  • Do I need to submit eligibility documents for the medical plan for my covered family members?
  • Are there any rate changes to any benefit plans for 2027?
    • Yes, refer to your employee 2027 Benefits Enrollment Guide for plan rates.
  • I was just hired in 2026 and enrolled with my new hire benefits at that time. Do I need to re-enroll for 2027?
    • Yes, to have plan coverage(s) beginning January 1, 2027, you will need to re-enroll in your benefits. Refer to your New Employee Benefits Tip Sheet and employee 2027 Benefits Enrollment Guide for details.
    • Follow instructions from the TBX/Selerix Enrollment Site.
  • Will I get an annual enrollment confirmation form?
    • At the conclusion of your online enrollment you should save your confirmation as directed.
  • Will I get new SummaCare member ID card for 2027?
    • Medical Plan: All newly enrolled employees will receive a 2027 member ID card. Watch your home mailbox as your card will arrive before January 1st.
    • Dental Plans: A member ID card is not necessary to obtain services. You may print a member ID card from their website; deltadentaloh.com/summahealth; or call Delta Dental at 800.524.0149.
    • VSP Plans: A member ID card is not necessary to obtain services. Visit vsp.com for information on providers, or call VSP at 800.877.7195.
  • Will I get a new HealthEquity Health Care FSA card for 2027?
    • If your HealthEquity HealthCare debit card is expiring this year and you make an election or have a carryover balance, you will be sent a new FSA debit card.

Useful Links


SummaCare

Plan Central Member Portal


  • Access to Your Benefits 24/7
  • Paperless Explanation of Benefits
  • Plan Documents
    • Summary Plan Description
    • Schedule of Benefits
    • Summary of Benefits and Coverage
  • Claim Information
  • Deductible Information
  • Prior Authorization Status
  • Find a Doctor or Hospital
  • Find a Drug
  • Access your Prescription Information
  • Connect with WebMD health services

View Benefit Information



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